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Latest on Remote Access VPN Token Expiry

The RSA Secure ID soft tokens are due to expire on 30th June 2018. To ensure that there is no disruption to service, soft tokens are being replaced with hard tokens. This is a temporary solution; a new connectivity solution will be rolled out later this year that will eliminate the need for tokens altogether.

Please view/download the Replacement of soft VPN tokens letter in PDF format here

Additional details on Remote Access VPN Tokens and e-schedules


Those practices who access eServices (ePayments, eReferrals, eSchedules) via a VPN token may be aware that these tokens have expiry dates and so National Services Scotland is replacing them as those dates approach. If you have not used your VPN token/tokens for more than 6 months they will not be replaced, and you will need to contact PSD for them to supply you with a new one. Some soft tokens will expire at the end of June/July and will be replaced with hard tokens. Without a token you will no longer be able to access eServices.  In the longer term all tokens will ultimately be replaced by a new SWAN (Scottish Wide Area Network) connection. We will inform you about this nearer the time.


To access e-schedules go to the PSD website and access online reports, where you can sign up for the service.

Remote Access VPN Token Expiry

Those practices using hard VPN tokens (physical token) will have been contacted in the past few weeks regarding their replacement as they will expire on 30 April 2018. It is vital that you follow the instructions in the letter in order that you can continue to access the electronic service for referrals and payments. The letter can be viewed/downloaded in PDF format here